Please notify us within 7 days if you need to return/exchange an item you purchased. Items must be in new condition with tags attached. Sale items are final sale no returns/exchanges. Use our returns portal by clicking HERE If you send an item without first emailing us the processing of your return could be delayed. You have 14 days to send the item to be returned, please send item with tracking number so you can confirm that we received it. USPS first class is the most economical way to do this.